Cindy Knezevich
770-776-2227
Cindyk@jacada.com
Peter L. Seltzberg
Hayden Communications
646-415-8972
peter@haydenir.com
Press Releases
2010
March 9, 2010
Jacada Receives 2009 Product of the Year Award for Jacada Advisor Presented by Customer Interaction Solutions® Magazine
March 4, 2010
Jacada to Host Webcast on Best Practices for Measuring First Call Resolution
March 2, 2010
New Solution Support Option Now Available from Jacada
February 25, 2010
Jacada Advisor Simplifies and Enhances Complex Call Center Applications
February 23, 2010
Jacada Insight Delivers Advanced Analytics for Contact Center Market
February 18, 2010
Jacada Announces New Release of Jacada® WinFuse
February 17, 2010
Jacada Announces Major Upgrade to Jacada® WorkSpace Unified Desktop Suite
February 17, 2010
Jacada Receives 2009 Product of the Year Award Presented by Customer Interaction Solutions® Magazine
February 16, 2010
Jacada to Host Webcast on the Customer Experience Imperative in the Call Center
February 11, 2010
Jacada Reports Fourth Quarter 2009 Results
February 2, 2010
Jacada Expands into the Nordics and Establishes First Regional Office in Sweden
January 27, 2010
Jacada to Announce 2009 Fourth Quarter and Year End Financial Results February 11, 2010
January 19, 2010
Jacada Signs Partnership Agreement with Upstream Works Software
January 12, 2010
Central Hudson Brings New Customer Service Desktop Online, Leverages Jacada Customer Experience Solutions
2009
November 24, 2009
Jacada Signs Agreement with E.ON Nordic
November 11, 2009
Jacada Reports Third Quarter 2009 Results
October 29, 2009
Jacada to Announce Third Quarter 2009 Financial Results November 11, 2009
October 15, 2009
Jacada Signs Material Agreement with Large Public Gas & Electric Utility Provider
September 3, 2009
Jacada Signs Material Agreement with Permanent General Companies
August 12, 2009
Jacada Reports Second Quarter 2009 Results
July 30, 2009
Jacada to Announce Second Quarter 2009 Financial Results August 12, 2009
July 28, 2009
Jacada Selects Richard Stern to Lead Global Marketing
July 15, 2009
Jacada Selects Jim Bacon to Lead Americas Sales
July 7, 2009
Jacada Signs Three Material Services Agreements with Large Telecommunications Provider
June 25, 2009
Jacada and O2 Win Global Telecoms Business Award for "Consumer Service Innovation"
May 21, 2009
Jacada Reports First Quarter 2009 Results
May 7, 2009
Jacada to Announce First Quarter 2009 Financial Results May 21, 2009
April 16, 2009
Jacada Names Thomas H. Clear as Chief Executive Officer and Robert C. Aldworth as Chief Financial Officer
March 5, 2009
Jacada Signs Material Services Agreement with Large German Telecommunications Provider
February 12, 2009
Jacada Reports Fourth Quarter and Fiscal Year 2008 Results
February 4, 2009
Jacada to Present at the 21st Annual Roth Capital Partners OC Growth Stock Conference
February 2, 2009
Jacada to Announce Fourth Quarter 2008 Financial Results February 12, 2009


