Jacada provides solutions that improve the effectiveness of customer interactions.
Jacada unified desktop and process optimization solutions help companies reduce the
cost of their operations, drive customer satisfaction and provide a complete return on investment
within 12 months of deployment.
Customer Service 2.0: Access the Experts
Join us for the 2nd in our "Access the Experts" webcast series featuring Bruce Temkin of the Temkin Group. Register now for this complimentary webcast "Turning Contact Centers Into Customer Experience Leaders" scheduled for September 15th, 11am ET.
View the Series
WED, August 25, 2010
Jacada Announces Release of Social Customer Insights White Paper
"Social Customer Insights: Building Customer-centric Organizations"
TUE, August 10, 2010
Jacada Brings Together Industry Best For First Ever Discussion Series
"Access the Experts" gives participants unique access to customer service thought leaders
THU, June 17, 2010
Jacada Unified Desktop Implemented at Permanent General Companies
Eight month Implementation Now Live on 200 Customer Care Rep Desktops
